Refund policy

Cancellation, Returns & Refund Policy

Order Cancellation

At Ayushved, customer satisfaction is our priority. Customers may cancel their order at any time before the order has been dispatched by contacting our customer support team.

Once an order has been dispatched from our warehouse, it cannot be cancelled.

Ayushved reserves the right to cancel any order at its sole discretion if it suspects fraudulent activity, misuse of the website, or any transaction that violates our Terms & Conditions. In such cases, Ayushved may cancel the order without prior notice and reserves the right to restrict or deny future access to customers involved in fraudulent transactions.

Returns & Exchanges

As we deal with Ayurvedic healthcare and wellness products, Ayushved follows a strict No Return and No Exchange Policy for delivered products.

Returns or exchanges will only be accepted under the following circumstances:

  • Product received is damaged.Product received is empty or tampered with.
  • Wrong product delivered.
  • Missing item(s) in the package.To initiate a claim, customers must provide:
  • An unboxing video showing the sealed package being opened.A video or photo clearly showing the defect, damage, or issue.
  • Images of the product and packaging.

Claims must be reported within 48 hours of delivery.

For any damaged, wrong, or missing product concerns, please contact:

Email: ayushvedhc@gmail.com
Phone: +91 7574995511 / +91 7574997711

Each request will be reviewed individually and resolved on a case-by-case basis. Please do not send products back without prior approval from our customer support team. Keeping your order receipt or order number handy will help us process your request faster.

Refund Policy

If an order is cancelled before dispatch, the refund will be initiated to the original payment method. The refunded amount generally reflects in the customer's bank account within 7–10 business days, depending on the processing time of the respective bank or payment provider.

For approved claims involving damaged, wrong, or missing products, Ayushved will notify the customer regarding the approval or rejection of the refund request after verification.

If approved, the refund will be processed and credited to the original payment method within 7–10 business days.

Late or Missing Refunds

If you have not received your refund after the stated period:

  1. Check your bank account again.
  2. Contact your bank or payment provider, as processing times may vary.
  3. If you have completed the above steps and still have not received your refund. 

Feel Free to contact us:

Email: ayushvedhc@gmail.com
Phone: +91 7574995511 / +91 7574997711

Our support team will be happy to assist you.